Customers need a highly secure and reliable cloud solution; the following popular questions will help you make an informed decision when choosing a cloud services provider.
What role does Microsoft play in Microsoft Azure, Office 365 and Power BI operated by 21Vianet?
Is Microsoft Azure, Office 365 and Power BI operated by 21Vianet compliant with my regulatory requirements?
How will 21Vianet use the information I store in Azure, Office 365 and Power BI?
Where is my Customer Data stored? Will 21Vianet share it with other companies?
In what circumstances is Customer Data disclosed to subcontractors, and how do they use it?
Will Microsoft have access to my Customer Data?
What is “usage data” in Office 365 services, and how does 21Vianet use “usage data”?
What is “Metadata” in Azure?
What is “Access Control Data” in Azure?
Does 21Vianet have access to the Azure, Office 365 and Power BI services that Microsoft operates globally outside China?
What happens if law enforcement or another third party asks 21Vianet for my Customer Data?
Does 21Vianet allow customers to audit Azure, Office 365 and Power BI operations or its datacenters?
Can 21Vianet customize its audit for customers?
Is 21Vianet transparent with the way it uses and accesses our Customer Data?
What are 21Vianet’s commitments regarding keeping my services up?
Where can I learn more about the privacy practices that apply to Microsoft Azure and Office 365 operated by 21Vianet?